Hello! My name is Eileen George.

I provide strategic change management services for those complex and complicated changes that can be a thorn in the side for even the most successful businesses.  

A little bit of my story

Many years ago, I came to an important realization: no matter how well our team designed a system and crafted it to be user-friendly, we could not assume that people would actually use it as intended. It became clear to me that there was an additional layer of complexity at play that significantly influenced the overall success of our efforts. If the individuals who were expected to use the system—or who were in any way impacted by it—were not taken into account in a comprehensive manner throughout the entire process, the risks associated with a failed implementation would rise dramatically. This critical consideration falls under the broader umbrella of organizational change management. My passion has since evolved into assisting individuals in adapting to various changes—whether these stem from a new system implementation, a corporate merger, or adjustments in processes and roles. I am dedicated to helping people navigate these transitions successfully and embrace the changes that come their way.

Qualifications

  • 20+ years of organizational change management experience in both mid-size and global organizations
  • Experience with enterprise-wise system implementations, including SAP and Veeva
  • Experience in complex regulated environments, and matrixed organizations
  • Founding member of the Association of Change Management Professionals
  • CCMP Certified through ACMP

Services

  • Organizational Change Management Strategy and Planning
  • Assessment of leadership alignment toward the change and the intended goal(s)
  • Evaluation of the scope and depth of impacts to the organization
  • Change Readiness Assessments
  • Detailed roadmap reflecting the change management strategy 
  • Design of feedback mechanisms (or leverage existing ones) to monitor progress
  • Strategic communication strategy to support the effort
  • Options for learning strategies to support changes in skill levels

How can I help

There are three main categories of support I provide. You can select any or all.

Strategic Planning

Formulating an approach that supports your business goals, integrates into the program plan, and provides the support that leaders need..

Communications

Understanding the intended audiences, their needs and concerns, the optimal routes for delivery, measuring for effectiveness, and responding in an agile fashion.

Learning/Training

Providing options that address audience needs, available learning management systems, new developments in training, and leveraging the appropriate frameworks for adult learning.


Interested in working together with me? Contact me for a free consultation!